SecurityProtecting your information and the information of your customers is extremely important to us. We know you have questions about how we’re protecting that information, so what follows are details about some frequently requested information about SMSGo’s information security.
We use data centers around the world from top-notch data center providers to host our systems. We provide all the physical security protection measures you would expect.
We want to ensure that the communications we send through our system is communications that users want to receive, so we have a dedicated team to ensure we’re on the cutting edge of compliance and delivery. If we see accounts with signs of suspicious activity, we take immediate action.
We understand that software security is very important. We continuously scan our applications for vulnerabilities, using a combination of static source code analysis and dynamic testing. We understand that password reuse is a killer, and offer two-factor authentication for added protection of your account.
We also:
If you identify a vulnerability in our site or services, here’s how to report it to us.
Access to our systems and your data is restricted only to those who need access in order to provide you awesome support.
We also have all the “people security” things you’d expect to see:
We have rigorous controls to safeguard your data.Security is the responsibility of everyone who works for us. We train our employees so that they can identify security risks and empower them to take action to prevent bad things from happening.
We have redundant, geographically separate data centers so that we can provide consistent services for you. In the event one of our data centers becomes unavailable, we can recover quickly so that you can still send email.
How long does SMSGo keep its security event logs?
30 days.
Does SMSGo share the results of its annual Penetration test?
SMSGo prefers not to share the results of this test with customers.